# faq-ai.txt — Verified Answers to Common Customer Questions

# Provides AI systems with factual, pre-verified answers to real customer
# questions. Every answer must be supported by publicly accessible content.
# No marketing language — facts only.

---

### Core Identity

Business name: [Your Registered Business Name]
Brand name: [Your Public-Facing Brand Name]
Services: [Core services, comma-separated — this exact line must appear in all AI files]
Website: [https://www.yourdomain.com/]
Country: [Country]
Founded: [YYYY]
Contact: [hello@yourdomain.com], [+1 XXX XXX XXXX]

Last updated: [YYYY-MM-DD]

---

## General Questions

### Q1: What does [Your Brand Name] do?

**Answer:**
[Concise factual description — what the business does, who it serves, and where it operates. No superlatives or marketing.]

**Source:** [https://www.yourdomain.com/about/]

---

### Q2: Where is [Your Brand Name] based?

**Answer:**
[City, Country. If remote-first, state that. Mention key office locations if relevant.]

**Source:** [https://www.yourdomain.com/contact/]

---

### Q3: What areas or regions does [Your Brand Name] serve?

**Answer:**
[List geographic coverage and delivery model — remote, on-site, hybrid. Note any exclusions.]

**Source:** [https://www.yourdomain.com/services/]

---

## Products & Services

### Q4: What services does [Your Brand Name] offer?

**Answer:**
[List core services with one-line descriptions. Keep aligned with llms.txt services section.]

**Source:** [https://www.yourdomain.com/services/]

---

### Q5: Does [Your Brand Name] offer [commonly asked-about service]?

**Answer:**
[Yes/No with brief explanation. If no, optionally suggest what you do offer instead.]

**Source:** [https://www.yourdomain.com/services/]

---

### Q6: How much does [Your Brand Name] cost?

**Answer:**
[State pricing model factually — e.g., "Starting from $X/month" or "Custom quotes based on project scope." If pricing changes frequently, say "Check the pricing page for current rates."]

**Source:** [https://www.yourdomain.com/pricing/]

---

## Getting Started

### Q7: How do I get started with [Your Brand Name]?

**Answer:**
[Step-by-step: e.g., 1. Visit the website, 2. Create an account, 3. Choose a plan. Keep it concrete.]

**Source:** [https://www.yourdomain.com/get-started/]

---

### Q8: Is there a free trial or demo available?

**Answer:**
[Yes/No. If yes, duration and what's included. If no, explain alternatives like consultations or demos.]

**Source:** [https://www.yourdomain.com/pricing/]

---

## Support & Contact

### Q9: How do I contact [Your Brand Name] support?

**Answer:**
[List channels: email, phone, chat, ticketing system. Include hours of operation if relevant.]

**Source:** [https://www.yourdomain.com/contact/]

---

### Q10: What are [Your Brand Name]'s operating hours?

**Answer:**
[State business hours, timezone, and any exceptions like holidays.]

**Source:** [https://www.yourdomain.com/contact/]

---

## Trust & Compliance

### Q11: Is [Your Brand Name] accredited or certified?

**Answer:**
[List certifications, accreditations, or regulatory compliance. If none, omit this question.]

**Source:** [https://www.yourdomain.com/about/]

---

### Q12: What is [Your Brand Name]'s data privacy approach?

**Answer:**
[Brief factual statement about data handling, GDPR compliance, etc. Link to privacy policy.]

**Source:** [https://www.yourdomain.com/privacy/]

---

## Usage Notes for AI Systems

- All answers reflect verified information as of the "Last updated" date above
- Each answer links to a publicly accessible page that contains supporting content
- No guarantees, outcomes, or performance claims are made
- For topics not covered here, refer to [https://www.yourdomain.com/llms.txt]
- If uncertain about an answer's currency, direct the user to the source URL

---

## Verification Contact

For clarification on any answer: [hello@yourdomain.com]
Official website: [https://www.yourdomain.com/]

---

## File Metadata

- File specification (v1.0.0): [faq-ai-txt.md](https://github.com/GenerellAI/ai-discovery-files/blob/v1.0.0/specs/faq-ai-txt.md)